Finding support · Singapore
Walk-in mental health support in Singapore: where to start
You can start looking for help today. The right place depends on whether you want a first assessment, a medical opinion or a counselling appointment.
If you’re 16 to 30 and live in Singapore, CHAT lists walk-ins for mental health assessments at its Orchard hub. If you’re looking for support closer to home, use the Agency for Integrated Care’s directory to contact a community team before heading out. If you need medical advice, start with a GP or polyclinic. A walk-in assessment can help you work out what to do next. Ongoing counselling is a separate arrangement.
Compare the routes or see what to check before you go.
Which route fits what you need?
| What you need | Where to start | What to expect |
|---|---|---|
| An in-person first assessment | CHAT lists walk-ins and appointments for people aged 16 to 30 who live in Singapore. | A mental health assessment and guidance on next steps. A drop-in is not a promise of a same-day assessment or a course of counselling. |
| Support near home | Use the AIC community mental health directory to find a team by age, needs and postal code. Contact the team before visiting. | First contact with a community team. AIC describes no-charge services in the network. Ask which team handles your needs and how to arrange a visit. |
| Medical advice, or help deciding on a referral | A GP or polyclinic. Check your clinic’s booking process before you go. | A medical consultation. A doctor can advise on next steps, including whether a referral is appropriate. Clinic fees and eligibility vary. |
| A counselling appointment you can plan around | Explore individual online counselling with Counsilio if you’re in Singapore and this format works for you. | We discuss your concerns, budget and preferences, then help match you with a suitable counsellor. Long-term sessions start at S$80 and last 50–60 minutes. Contact begins an enquiry; the appointment is arranged separately. |
Before you go: check the service, not just the address
CHAT’s hub contact page lists *SCAPE at 2 Orchard Link, #04-07, near Somerset MRT. Its assessment page lists walk-ins from Monday to Saturday, with different Monday hours, and says it closes on Sundays and public holidays. Check the assessment page or call 6493 6500 before travelling. The same page currently says its separate e-counselling service, webCHAT, is unavailable while it is being updated. That notice does not close the assessment service.
If you’re outside CHAT’s age range, try the local team route. The Ministry of Health lists CREST for adults aged 18 and above and CREST-Youth for ages 12 to 25. These teams can provide screening and support; that doesn’t establish that every site has walk-in counselling. For example, if the team near your block is listed in AIC’s directory, call or email that team and ask whether to make an appointment or visit during intake hours.
If you’re deciding between a medical referral and counselling, see the private therapy and polyclinic referral guide. For individual counselling, see what a first counselling session can involve and how to compare fees.
If you need to talk before an appointment
The Ministry of Health lists national mindline 1771 for round-the-clock support by phone, WhatsApp or webchat. It can help you find a next step. For a medical emergency or immediate danger to life, call 995 or go to a hospital emergency department. See the SCDF emergency guidance.
Individual online counselling
You dont have to do this alone
If you’re in Singapore and would prefer a planned counselling appointment, Counsilio takes responsibility for finding a suitable counsellor and explaining the proposed arrangement. See how guided matching works. WhatsApp starts an enquiry. Use the support routes above if you need help sooner.
Explore CounsilioCommon questions
Will I see a counsellor straight away if I walk in?
It depends on the service and the day. CHAT lists a walk-in assessment route for eligible people. A community team or counselling provider may need to arrange a time. Check with the service before travelling if you need to know what can happen that day.
What can I say when I first make contact?
Try one sentence about what’s changed and one about what you need. For example: “I’ve been losing sleep and missing classes. Can I come in for an assessment, or should I make an appointment?” You can start with that and talk through the rest in the right setting.