Singapore · Finding support
4 online counselling services in Singapore: how to choose
Start with the help you want, then compare how each service gets you there.
Counsilio, Talk Your Heart Out, Safe Space and Sofia Wellness Clinic offer individual online counselling in Singapore. They differ in how you find a counsellor, the appointment length and the fee you actually pay. Sofia is a clinic offering online sessions; the other three are platforms. Start with the care and setting you need, then compare the particular appointment rather than the lowest number on a page.
Publisher disclosure: Counsilio publishes this guide and is included. This is a neutral shortlist, not a ranking of clinical quality or a review based on trying the services. We checked the linked official pages on 17 October 2026. The four options are numbered for navigation.
Compare the starting process, not just the headline price
| Service | Published fee and duration | Matching, booking and format |
|---|---|---|
| Counsilio | Long-term sessions from S$80; 50–60 minutes.The starting offer applies to long-term sessions, not a confirmed one-off rate. Fee explanation. | Personal onboarding includes your concerns, preferences, budget and timing. Counsilio helps find a suitable counsellor and explains the arrangement. Online; an appointment is arranged after the enquiry. How matching works. |
| Talk Your Heart Out (TYHO) | Online from S$130.80 including GST; 60 minutes.Base individual rate before package discounts; specialist rates can be higher. Official pricing. | Browse therapist profiles and appointment information; the team also offers help choosing. Online audio/video and in-person options in Singapore. Official starting route · Formats and FAQs. |
| Safe Space | Individual video calls: S$80–S$205 for 60 minutes.The official policy lists a separate counsellors-in-training tier. Rates vary by therapist and session type; GST treatment is not specified there. Official pricing policy. | An intake form produces recommended therapists; you choose from that list. Video sessions use the website or app. In-person options are also listed. Official matching and session FAQs · Individual services. |
| Sofia Wellness Clinic | First individual appointment: S$220 with a counsellor or S$250 with a senior counsellor; 75 minutes.Nett fees. A separately listed practicum tier is S$80 for the 75-minute initial appointment. Official fees and tier definitions. | Choose a counsellor or request a recommendation through the clinic’s new-client form. Online appointments use a Carepatron session link; in-office appointments are also offered. Official online counselling route. |
A starting fee is useful only with its conditions. Counsilio’s long-term offer and a platform’s single-appointment fee are different arrangements. At Safe Space and Sofia, a training-placement price is a separate tier, not the general counsellor rate. Sofia’s lower 50-minute follow-up fee should not be mistaken for its 75-minute initial appointment. For a wider comparison including community services and subsidies, see therapy costs in Singapore. If your online budget is below S$100, use the under-S$100 guide.
1. Counsilio: personal help with the match
Counsilio may suit you if you want to talk through what you need before choosing a counsellor. We are a technology platform with personal onboarding. You bring your concerns and requirements; counsellor quality, matching and explaining the proposed arrangement are our responsibility. You remain part of the decision.
Female therapists and after-work slots are available in the verified Singapore offer. A particular appointment still needs to be arranged. If the match does not work, we listen and help you switch. The published offer is online individual counselling; it does not establish an in-person service, diagnostic assessment or medical consultation.
Start here: read about guided matching, then use the care-team enquiry on our homepage. Opening WhatsApp starts contact; it does not confirm a booking.
2. Talk Your Heart Out: browse and book, with help available
TYHO may suit you if you want to explore therapist profiles and appointment options yourself, or want a service offering both online and in-person care. Its official website also offers help choosing, so browsing is not the only route.
Its pricing page adds S$43.60 for an in-person appointment to the online base fee. The FAQs describe online audio/video appointments on the TYHO dashboard. Check the selected therapist, format and payable fee before confirming. For a closer two-provider comparison, read Counsilio vs TYHO.
3. Safe Space: recommendations, then your choice
Safe Space may suit you if you want a recommended shortlist before choosing. Its matching FAQ says recommendations use intake-form answers and the user selects a therapist. Video calls take place through its website or app.
The individual-services page presents therapy and coaching as different services. Choose the relevant service rather than assuming a coaching appointment is counselling. Its rate-checking guide directs users to the selected therapist’s price and session duration during booking. A published range does not confirm the price or availability of your chosen appointment.
For a closer look at personal onboarding versus a recommended shortlist, read Counsilio vs Safe Space in Singapore, including fees and cancellation notice.
4. Sofia Wellness Clinic: online counselling through a clinic
Sofia may suit you if you want to compare online counselling with a clinic’s in-office offering, or prefer its published 75-minute first appointment. Its online-service page lets you choose a counsellor or request a recommendation. The session link is provided for the appointment; the service’s clinic address does not mean an online session takes place there.
The fee page distinguishes counsellors, senior counsellors and supervised practicum counsellors who are completing a master’s placement. Its practicum fee is S$80 for an initial 75 minutes and S$50 for a subsequent 50 minutes. Availability and the proposed practitioner still need to be arranged. A training tier is a different care arrangement, not evidence that one provider is better or worse.
Before paying, compare the appointment you are actually arranging
If you have only an hour free, a 75-minute first visit is a different scheduling decision. If your budget is S$80, a long-term starting offer, a training placement and a one-off qualified-counsellor appointment are different purchases. A lower follow-up price does not establish a cheaper first visit.
- Counsilio: cancellation is allowed up to 12 hours before a session under the owner-confirmed offer. Guided onboarding makes the proposed arrangement clear; the initial enquiry is separate from an appointment.
- TYHO: its FAQ sets a 24-hour minimum for appointment changes or cancellation. Late changes are non-refundable.
- Safe Space: its FAQ gives video appointments a 24-hour cancellation cutoff. Its in-person cutoff is different; do not apply one format’s terms to the other.
- Sofia: its fee and policy page lists a 50% charge for changes within 24 hours, and no refund for no-shows or cancellations within two hours. Online and in-office individual fees are the same.
These are published notice rules, not equivalent refund or payment plans. A useful first enquiry can stay brief: mention your location, budget, preferred format and any language or timing need. The provider should explain the proposed care and terms before you decide. You don’t need to send a full personal history just to compare the options.
Make the choice around an ordinary appointment day
Suppose you can protect an hour after work, but share a flat. The first question may be where you can speak comfortably, rather than which platform has the lowest starting price. Our online-session privacy guide helps you think through interruptions. If that setting will not work, compare online and in-person options before paying.
Or perhaps you know you want counselling but feel overwhelmed by profiles. Personal matching or a recommended shortlist may be the more useful first step. If you already know the professional you want, a browsing and booking route may answer your question more directly. These are practical preferences, not evidence that one method produces better clinical results.
- Decide what help you are seeking. Counselling, psychological assessment and psychiatric care are different services. The professional-roles guide can help when the distinction is unclear.
- Check the whole arrangement. Match the actual fee and duration with the format, language, appointment time and payment/change terms being offered. A platform’s general service list does not establish a particular clinician’s fit or availability.
- Leave room to raise a concern. You can take part in the matching decision and say what is not working. At Counsilio, we explain the proposed match and arrangements; you do not need to assess a roster’s quality on your own.
A first enquiry can be simple: “I’m looking for individual counselling. I’d like help with a suitable match, and my budget and evening availability matter.” Once an appointment is arranged, the first-session guide explains common ways to begin.
How we selected these four services
This shortlist covers services with a current official Singapore offering for individual online counselling and published information about access and fees. It includes three platforms with different starting processes, plus a clinic with online appointments, a longer published first visit and a separately described practicum tier. Sofia adds a practical duration and service-setting comparison; it is not included to reach a fixed list size. It is not an exhaustive market directory or a claim that omitted providers are less suitable.
We used providers’ own pages for their published arrangements and Counsilio’s owner-confirmed operational records for our offer. We did not attend sessions, verify appointment slots, audit clinical quality or rank outcomes. We excluded peer forums, self-help apps without a verified counselling appointment route, and assessment or psychiatry services from this like-for-like shortlist. Unknown details are left unknown; they are not counted against a provider. Prices and services can change.
If you need urgent help, use the appropriate public crisis-support route instead of waiting for a routine platform enquiry.